" How much is delivery fees? "
FREE Shipping Australia wide for the items purchased online.
Return postage for the sharpened knives for mail sharpening service will be calculated according to the weight and size.
" Do you send your products to outside Australia? "
At the moment, our delivery is limited within Australia.
" How can I check on the status of my order? "
To check on the status of your order and delivery, sign in to your account then click on View Order Status
" How can I pay? "
We provide you with the options of paying with Visa, Mastercard, and PayPal. Payments are processed through the PayPal payment gateway and you don't need a PayPal account - you can safely use your regular credit card.
" Can I purchase your products using offline payment? "
Yes. We also accept direct bank deposit.
For details, please contact us.
" Is my credit card information secure? "
Yes. All information you enter during checkout is encrypted using up to 256-bit SSL encryption technology. Our store is PCI compliant (Payment Card Industry Data Security Standard). Transactions are processed in real time and no credit card information is stored on our servers after the transaction is completed.